Terms + Conditions

Welcome to the Travis Austin Customs LLC. web site (“Travis Austin Customs LLC.”, “the Site,” “we,” “us,” or “our”). Travis Austin Customs LLC. provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. If you do not agree to these Terms, please do not use this Site in any way.

Additionally, Travis Austin Customs LLC. reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

 

 

Description of Service

Travis Austin Customs LLC. is an online fashion house and retailer of custom and ready to wear goods.

 

 

Usage Restrictions

All of the content that appears on the Travis Austin Customs LLC. web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Travis Austin Customs LLC.. The entire content of the Travis Austin Customs LLC. web site is copyrighted as a collective work under U.S. copyright laws. Travis Austin Customs LLC. grants you a limited license to access and make personal use of the content on this website. Content of the Travis Austin Customs LLC. website is intended solely for the personal, noncommercial use by the users of our Site.

 

 

Notice

Travis Austin Customs LLC. may contact you or provide you with service-related and or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

 

 

Pricing Policy

At Travis Austin Customs LLC, we are committed to providing our customers with great quality products at low prices. Our products are sold online only at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Site. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied your purchase, please review our Shipping and Returns section for further assistance.

All prices on the site are listed in U.S. Dollars (USD).

 

 

International Shipping

The goods will be imported on behalf of the consignee/e-buyer. The consignee authorized Travis Austin Customs LLC. to import the goods on his behalf. Further, the consignee/e-buyer agrees that Travis Austin Customs LLC. may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

 

 

Site Use

You cannot access or use the Travis Austin Customs LLC. website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although Travis Austin Customs LLC. cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Also, you agree that no comments or other user submissions submitted by you to the Travis Austin Customs LLC. website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

 

 

User Submissions

Travis Austin Customs LLC. strives to create an interactive relationship with the members of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Travis Austin Customs LLC. on or by this Site shall be and remain Travis Austin Customs LLC. property. Users assign all property rights and interests to Travis Austin Customs LLC. allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, Travis Austin Customs LLC. shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

 

 

Correction of Site Errors

The information on the Travis Austin Customs LLC. website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.

 

 

Indemnity

By use of this Site, you agree to indemnify and hold Travis Austin Customs LLC. (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

 

 

Modification/Termination of Website

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. Travis Austin Customs LLC. shall not be liable to you or any third-party for any termination of your access.

 

 

Third Party Links

To improve our Site, Travis Austin Customs LLC. may use and promote services provided by outside third parties. However, even if the third party is affiliated with Travis Austin Customs LLC, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.

DISCLAIMER OF WARRANTY

ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A "LINKED SITE") ARE PROVIDED TO YOU "AS IS" WITHOUT ANY GUARANTEES OR WARRANTY. IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THIS SITE, Travis Austin Customs LLC. MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S RISK.

 

LIMITATION OF LIABILITY

Travis Austin Customs LLC. SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY ITS PRODUCTS (EVEN IF Travis Austin Customs LLC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

Returns
Our refund policy is 15 Days on all product BESIDES custom pieces (hats, jackets, boots). Unfortunately we can’t offer you a refund or exchange after this period. For custom product, your item is ordered as soon as we receive your purchase and can not be returned. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at travisaustincustoms@gmail.com and send your item to: 212 Broadway Suite 300, Nashville, TN 37201

Shipping
Our products are shipped within Other using the following carriers: , FedEx, UPS, . To return your product, you should mail your product to: 212 Broadway Suite 300, Nashville,TN 37201. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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